I can’t say enough about this Brand and working with the owners as I needed a very specific design and font. They went above and beyond to make sure the bracelet was exactly as my 21 year-old son wanted it to be unfortunately I have lost a bracelet of his that he had found in a jewelry thrift shop so there was no way for me to get a duplicate. We just received it in the mail yesterday and it is beyond our expectations. They matched a perfectly and it’s actually so much nicer than the one he had. He hasn’t taken it off since he opened the box!